Services

BRaaS

Backup and recovery as a service

Minimize the risks, rely on MultiCom’s carefree Backup Service. Could Remote Backup Service be the only backup solution for your company? Or may be BRaas Lite? Read more >>

Backup and recovery as a service

MultiCom introduces an advanced way of taking care of the backup and recovery challenges of your organization. We offer our multiple decades’ experience for your backup service. For fixed monthly charge, no up-front investments.
The core of Backup and Recovery service is a flexible and best fit platform and technology based on the customer’s specific needs.

BRaaS is an excellent solution for companies short of personnel, or willing to minimize risks by outsourcing specific professional services to experienced specialists, or willing to avoid big investments along with complicated processes.
The standard service window for basic Data Protection as a Service is Mon-Fri 08:00-16:00.


Streamlined backup and recovery service "Lite"

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Streamlined backup and recovery service "Lite"

Get also to know “Lite”, our cost effective backup service which allows you to sleep well and worry less. Leave backup monitoring as well as occasional operations to MultiCom’s professionals and to a new Backup and Recovery Service “Lite”.

Backup and Recovery as a Service – “Lite” uses the customer’s existing data protection solution (hardware and software).

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Professional Services

Storage assessment service

Free your own resources by oursourcing the planning and optimizing of internal activities. Read more >>

Storage assessment service

The Assessment Service maps and collects information from the customer’s storage environment observing its potential development areas and risks.

Based upon the vendor independent report produced by the assessment it is easier to achieve a modern backup environment of best products and solutions or outsource a specified area of expertise to MultiCom’s Backup and Recovery Service (BRaaS).

A storage assessment is typically a remote service, which collects and analyzes pre-specified information from the customer’s backup environment and reports the results with recommendations to the customer.

An assessment report may also include other options, such as information lifecycle report, a development plan for the backup environment with customer specific requirements, a definition of the backup policies and operations including the observed and possible risks.

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Storage support service

Protect the most important asset of  your company - data – in advance. Read more >>

Storage support service

Is the important asset of your company sufficiently protected before it’s too late? In case of an emergency there is no time for hesitation or wrong decisions which could eventually cause even more damages.

Whenever problems or an emergency occur, and/or an organization’s own knowhow is insufficient, it is possible to turn to MultiCom’s professional support service which can provide a comprehensive understanding about the customer’s environment and helps responding to support incidents. To use the service, a storage assessment performed by MultiCom is required.

Fixed monthly fee and per incident based invoicing – without long term contracts. Get help and assistance on storage related issues and challenges from professionals.

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Professional Services

MultiCom reliable Backup and digital Archiving Services for decades. Read more >>

Professional Services

Professional and customer related data protection and digital archiving services for Finnish companies have been the main focus of MultiCom’s expertise for multiple decades.

MultiCom Professional Services include:

  • Unstructured Data Analysis Services
    Assessing the data protection functionality and finding out the best and most flexible backup solution. Cloud solution evaluations.
  • Remote Monitoring and Management
    Help and understanding for different operating environments and problem situations by remote monitoring and management.
  • Conversions, Migrations, Testing, Installations and Disassembly
    A specialist team for sensitive disassembles and re-installations. Help for other installations, conversions and migrations.
  • Documentation
    External audit procedures and system documentation.
  • Specialist and professional services in multiple ways, based on hours, days, weeks, or on fixed price.
> Read PDF-brochure